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Return Policy

Last Updated: November 23, 2024.

At AnytimeOutlet, we want you to be fully satisfied with your purchase. If you're not completely happy, we’re here to help with returns and exchanges. Please review our return policy below.

1. Eligibility for Returns

  • Timeframe: Items can be returned within 14 days of delivery.
  • Condition: Items must be unused, in their original packaging, and in the same condition as received.
  • Non-Returnable Items: Certain items, including personalized, perishable, or intimate goods, cannot be returned for hygiene and safety reasons.

2. Return Process

To start a return, please follow these steps:

  • Contact Us: Email us at mataal.din481@gmail.com with your order number, item details, and reason for return.
  • Return Authorization: We will review your request and, if eligible, provide you with instructions on where and how to send your item.
  • Shipping Costs: You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable.

3. Refund Policy

  • Refund Process: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method.
  • Partial Refunds: In some cases, only partial refunds may be granted (e.g., if an item shows signs of use).
  • Non-Refundable Items: Items that are returned damaged or not in their original condition, or items returned after 14 days, may not be eligible for a refund.

4. Exchanges

If you would like to exchange an item, contact us within 14 days of delivery. We’ll assist with the exchange process if the item is in stock. Exchanges are only available for items of equal or lesser value.

5. Damaged or Defective Items

If you received a damaged or defective item:

  • Contact Us Immediately: Email anytimeoutlet@gmail.com with photos of the damaged product and your order number.
  • Resolution: We will review the issue and may offer a replacement or refund, depending on the circumstances.

6. Refund Timeframes

  • Bank Processing Times: Refunds may take up to 5-10 business days to appear in your bank account, depending on your payment provider.
  • Order Cancellations: Orders can be canceled within 24 hours of purchase for a full refund.

7. Non-Returnable Situations

  • Customs Fees: Customs duties or import taxes paid are non-refundable.
  • Final Sale Items: Items marked as "Final Sale" cannot be returned or exchanged.

Contact Us
If you have any further questions regarding our Return Policy, feel free to contact us at anytimeoutlet@gmail.com or +4917655997922.